Fine Dining Service Sequence

 

 The Fine Dining Service Sequence

1. Greeting & Seating

• Welcome the guest: Greet guests warmly within 30 seconds of arrival. Use their last name if you know it (e.g., "Good evening, Mr. Smith").
• Seat the guest: Pull out the chair for the ladies first, then the men and host last.
• Unfold the napkin: Unfold the cloth napkin from the left side and place it gently on the guest’s lap.

2. Water & Bread Service

• Offer water: Ask for their choice of water (still or sparkling) and fill the glasses from the right side(fill only3/4 of the glass).
• Serve bread: Offer fresh hot bread(serve from the left) and butter or oil.

3. Drinks & Menu Presentation

• Present the menu: Hand open menus to guests from the left.
• Take drink orders: Present the wine list or cocktail menu. Offer recommendations.
• Serve drinks: Serve beverages from the right side using a tray.

                                                                                          

4. Taking the Food Order

• Take the order: Stand on the left or right side. Take the ladies' orders first, followed by the rest of the table.
• Repeat the order: Confirm the order back to the host or guests to avoid mistakes.
• Adjust cutlery: Place the correct cutlery on the table for the dishes ordered before the food arrives.

5. Serving the Food

• Serve from the right: Serve all food dishes from the right side of the guest using your right hand.
• Announce the dish: Clearly state what the dish is as you place it down (e.g., "Your Pan-Seared Salmon "sir/madam).
• Serve ladies first: Always serve women before men, ending with the host.

 6. Table Maintenance & Check-back

• Two-minute check: Check on the guests within 2 minutes (or after 2 bites) to make sure they enjoy their food.
• Clear dishes from the right: Clear finished plates from the right side using your right hand once everyone at the table has finished eating(start with ladies first).

7. Crumbing & Dessert

• Crumb the table: Sweep away any bread crumbs from the table onto a small tray using a crumber or folded napkin(from left side).
• Present dessert & coffee menu: Offer the dessert menu, after-dinner drinks, tea, or coffee.
• Serve dessert: Serve desserts from the right and hot drinks also from the right too.

8. The Bill & Departure

• Present the bill: Place the check folder neatly in front of the host or in the center of the table. Never rush the guest.
• Process payment: Collect the card or cash promptly and return the receipt with a thank you.
• Say goodbye: Help guests with their coats/chairs, walk them to the door, and thank them warmly for visiting and say see you again.

Golden Rule of Fine Dining:

·         Serve from the right all pre plated food (using your right hand).

·         Clear and pour drinks from the right (using your right hand).